FAQs
How do I get/change/reset my password?
Please contact the UTMB help desk at 409-772-5200 (off campus) or ext. 25200 (on campus).
How do I get photos or videos made for my group/purpose?
Please contact Bert Martin at ext. 24830. (Once a request is made, information is obtained to determine the best use of “End Result” for staff/faculty.)
How do I access the MML photo library?
Please contact Bert Martin at ext. 24830. (Most photos are saved on the “S” drive under “berts_stuff” future use. If stock photos do not meet the need, a photo-shoot can be planned to fulfill the purpose.)
How do I get access to drive S, BaccShare, or other SON server drives?
Please contact Pat Riley at ext. 24811.
Student Affairs: Julie Mitchell, ext. 28198; Tiffany Swain, 28271
Research Center: John Bernstein, ext. 21226
Academic Programs: Carol Sonnenberg, ext. 28213
Administration and Business Affairs: TBA
Alumni Development and Special Events: Fredi Helton, ext. 28296; Julie Cantini Best, ext. 28264
Multimedia Lab: Mary Jo Singleton, ext. 24822; Isaac Ohalete, ext. 24831; Bert Martin, ext. 24830
Simulation Center: Susie Briones, ext. 28274
Doctoral Program: Laura Horacefield, ext. 28206
Mary Jo Singleton is responsible for placing web content on the web site. Please send files containing web content to Mary Jo. If you have questions or concerns about how content is displayed on the web site, please contact Mary Jo at ext. 24822.
How do I configure my laptop to the wireless system in the building?
Please contact the UTMB help desk at 409-772-5200 (off campus) or ext. 25200 (on campus).
I can’t open email attachments from home. How do I get help with this?
Please contact the UTMB help desk at 409-772-5200 (off campus) or ext. 25200 (on campus).
Faculty: I want to order a computer for my home. Can I get a Dell discount?
Please contact Pat Riley at ext. 24811. She can provide the Dell EPP number and contact information.
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